Canadian payment app · In development

Payments
between
strangers.

We’re building a Canadian payment app for marketplace buyers and sellers. Pay directly, or add optional escrow to hold funds until the agreed conditions of your purchase are met.

Good deals deserve a better way to pay.

A PREVIEW OF A PROTECTED PAYMENT
M
Mike

Is it still available?

11:24
Alex

Yep! When can you pick it up?

A
MacBook ProSimulated payment
Step 3 of 5

Funds held

Funds held

$1,200.00CAD

BuyerPayment sent
EscrowFunds held
SellerNot paid
DIRECT PAYMENTS & OPTIONAL ESCROWCOMING SOON
01 / PAYING SOMEONE NEWA familiar situation.

How do you pay
someone you’ve
never met?

You’ve found the right laptop or agreed on a used car. Now comes the part the listing doesn’t cover: how to pay someone you don’t know.

The buyer wants to check the purchase, while the seller wants to know they’ll be paid. When payment and handover happen at different times, both people need to agree on what comes next.

We’re building MaplePay so the amount, timing and conditions of a payment are agreed before anyone sends money.

Finding each other was the easy part.Let’s work out the payment.
02 / A PROTECTED PAYMENTTake it for a spin.

Here’s how a protected
payment works.

Explore the payment experience we’re building, from agreeing on the terms to releasing funds to the seller.

Select a step or play the preview.

Payment preview
MacBook ProSimulated payment
Step 1 of 5

Ready to pay

Payment amount

$1,200.00CAD

BuyerReady to pay
EscrowWaiting
SellerNot paid

The payment terms have been agreed.

01 / 05

This interactive preview is a simulation; no real money moves.

03 / PAYMENT OPTIONSFind the right fit.

Not every deal needs
the same protection.

A quick local purchase may only need a direct payment. A bigger deal can need time to inspect the item or arrange the handover. We’re building payment options to fit both.

Add a hold.

Optional escrow keeps the funds on hold until the agreed conditions are met. You can check the purchase before confirming the release.

Payment option

Protected payment

02 / 03
Optional escrowIllustrative example

Used smartphone

Example payment amount

$800.00 CAD
Funds heldUntil the exchange is complete
Payment releasedWhen agreed conditions are met

See the full cost before you pay.

Payment options, fees and release rules are being developed and will be confirmed before launch.

04 / MARKETPLACE PURCHASESA few familiar finds.

For your next
marketplace find.

From a second-hand laptop to a private car sale, the way you pay should suit what you’re buying. Try an example to see how the payment could fit the purchase.

We’re also exploring local services and community sales, where payment terms depend on the work or item involved.

Building a marketplace or a community?

Let’s talk about the payment experience your buyers and sellers need.

Let’s talk
05 / OUR PRODUCT PRIORITIES

Know what to expect
before you pay.

You should know what a payment costs, who you’re dealing with and what happens if the exchange doesn’t go ahead. These are priorities we’re building into MaplePay.

Read the FAQs

Fees shown upfront.

The plan is simple: show the full cost before you agree to pay, including any fee for holding funds.

Fees before payment

Identity checks.

We’re designing verification around the people involved in a payment, with clear explanations of what information is needed and why.

Participant verification

Your personal information.

You should know what data MaplePay needs and how it is used, stored and protected. We’ll explain this before launch.

Information handling

When a purchase falls through.

An item may not be as described, or the exchange may not happen. We’re developing clear cancellation and dispute rules for those situations.

Cancellations and disputes
06 / ABOUT MAPLEPAYWhere we’re headed.

Built in Canada.
Designed for
a global audience.

Buying from someone you’ve never met is an everyday part of life online. We’re building MaplePay around that moment, so agreeing on how and when to pay becomes part of the deal.

Our ambition

Canada is our starting point. Our ambition is to bring a straightforward payment experience to marketplace buyers and sellers around the world.

AVAILABILITY, FEES & PROTECTION

Questions
about MaplePay.

What is MaplePay?

MaplePay is a Canadian payment app in development for marketplace buyers and sellers. It combines direct payments with optional escrow, so you can agree on how and when the money changes hands.

Can I use MaplePay today?

Not yet. MaplePay is in development, and the transactions on this page are simulations. Email us if you’d like to hear about early access.

Does every payment need escrow?

No. Escrow is an option for purchases that need a hold. We’re also developing direct payments for exchanges where the buyer and seller are ready to swap the item and money.

What will it cost?

Pricing is still being developed. Our aim is to show the full cost before you agree to pay, including any fee for holding funds. We’ll publish fees and holding-period rules before launch.

What happens if an exchange falls through?

We’re working on clear rules for cancellations, refunds and disputes, including what happens to money held in escrow. Those rules and the available support will be explained before launch.